Privacy Policy

Effective Date: September 1, 2024

At WellCare Weight Loss (referred to as "we," "us," or "our"), we value and respect the privacy of your personal information. This privacy policy outlines how we collect, use, protect, and disclose your information in accordance with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We collect various types of information in connection with your interaction with WellCare Weight Loss, including:

• Personal Information: Your name, address, phone number, email address, and other contact details.
• Health Information: Any information about your physical or mental health, medical history, treatment details, or healthcare services you receive from us.
• Financial Information: Payment information when you purchase our services or products, including credit card details, billing address, and other payment data.
• Usage Information: Information about your device and browsing activity on our website, such as IP address, browser type, and pages viewed.

How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To provide and manage your weight loss and healthcare services, including communicating with you about appointments, treatment plans, and recommendations.
• Billing and Payments: To process payments and manage your account, including billing, invoicing, and processing insurance claims if applicable.
• Marketing and Communications: To send promotional offers, updates, or newsletters about our services (with your explicit consent).
• Improving User Experience: To enhance and optimize your experience on our website and improve our services.
• Compliance and Legal Obligations: To comply with HIPAA, medical regulatory requirements, and other legal obligations.

Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following instances:

• Healthcare Providers: With your consent, we may share your health information with your healthcare providers to facilitate your care.
• Service Providers: We may share your information with third-party vendors who assist us with services such as billing, data hosting, marketing, or customer support.
• Legal Requirements: We may disclose information if required by law, such as in response to a court order, subpoena, or government investigation.
• Protection of WellCare Weight Loss: If necessary, we may disclose your information to protect our rights, privacy, safety, or property.

Your Rights Under HIPAA

As a healthcare service provider, WellCare Weight Loss is committed to protecting your health information under HIPAA. Your rights include:

• Access to Information: You have the right to access and request a copy of your health information that we maintain.
• Amendment: If you believe that your health information is inaccurate or incomplete, you can request an amendment.
• Confidential Communications: You may request that we communicate with you using alternative means or at an alternative location.
• Restrictions: You can request a restriction on how we use or disclose your health information.
• Accounting of Disclosures: You have the right to request a list of certain disclosures of your health information.

Data Security

We take the security of your information seriously. WellCare Weight Loss implements appropriate physical, administrative, and technical safeguards to protect your personal and health information. While we take reasonable precautions, please note that no method of data transmission or storage is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by WellCare Weight Loss. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your rights under HIPAA, please contact us at: